Privacy Policy.
RallyRag only needs a limited amount of information to provide your subscription, process payments, deliver your sports calendar, and help when you need support.
Information we collect
We collect information that you provide when purchasing, using, or contacting RallyRag. Depending on how you use the service, this may include:
- The email address associated with the calendar where you want RallyRag delivered.
- Your selected team, sport, conference, and calendar provider.
- Basic order and subscription information.
- Billing or contact information provided through our payment processor.
- Information you voluntarily provide when contacting RallyRag Support.
- Basic technical or website usage information that may be collected by our website or service providers.
How we use your information
We use personal information only as reasonably necessary to operate and improve RallyRag.
- Create and manage your RallyRag subscription.
- Deliver the team, sport, or conference schedule you selected.
- Connect your subscription with your selected calendar provider.
- Process purchases, renewals, cancellations, and refunds.
- Provide customer support and resolve subscription issues.
- Maintain, secure, troubleshoot, and improve RallyRag.
- Maintain records required for business, accounting, fraud prevention, or legal purposes.
Your calendar account
During signup, RallyRag asks for the email address associated with the calendar where you want your subscription delivered. This calendar email may be different from the email you use for payment.
We use this information to provide and maintain your RallyRag calendar subscription.
Payment information
RallyRag uses Stripe to process subscription payments. Payment information you enter during checkout is processed by Stripe according to its own privacy and security practices.
RallyRag may receive information related to your transaction, such as your billing email, payment status, subscription status, and Stripe customer, checkout, or subscription identifiers.
Who helps us operate RallyRag
RallyRag uses third-party service providers to operate the website, process payments, store subscription information, and provide calendar functionality.
These providers may include services such as Squarespace for website functionality, Stripe for payments and subscriptions, hosting or database providers used by RallyRag, and calendar platforms such as Google Calendar and Microsoft Outlook when applicable.
We provide these services only with information reasonably necessary for them to perform their functions.
We don't sell your personal information
RallyRag does not sell your personal information. We also do not rent your personal information to third parties for their independent marketing purposes.
Information may be shared with service providers as needed to operate RallyRag, comply with applicable law, protect our users or business, or complete a legitimate business transaction.
How long we keep information
We retain information for as long as reasonably necessary to provide RallyRag, manage subscriptions, maintain transaction and business records, resolve disputes, prevent fraud, and comply with legal or accounting obligations.
Some information may remain in business records after a subscription ends when retention is reasonably necessary or legally required.
Questions or deletion requests
You may contact RallyRag if you have questions about personal information associated with your subscription or would like to request correction or deletion of information where applicable.
We may need to retain certain transaction or business information even after a deletion request when required or permitted by law.
Protecting your information
RallyRag uses reasonable administrative and technical measures designed to protect the information we maintain.
However, no website, database, email system, or internet transmission can be guaranteed to be completely secure.
Children's privacy
RallyRag is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
RallyRag may update this Privacy Policy as our services, technology, integrations, or legal obligations change. The effective date displayed at the top of this page will be updated when material changes are made.
Privacy questions?
If you have questions about this Privacy Policy or information associated with your RallyRag subscription, contact RallyRag Support.