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Contact RallyRag

Need a hand?
We're here to help.

If you have questions about your subscription, calendar setup, supported teams, cancellations, refunds, or anything else RallyRag, please send us a message and we'll help get you pointed in the right direction.

Customer Support

Send us an email.

Whether something doesn't look right with your calendar, you have a question about your subscription, or you simply need help getting started, email us and include as much detail as you can.
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Email RallyRag
support@rallyrag.com
Email Support
What should I include?
  • The email connected to your RallyRag calendar
  • The team, sport, or conference you selected
  • Whether you're using Google Calendar or Outlook
  • A short description of your question or issue
  • For schedule corrections, include the opponent and game date
Please don't send passwords, full card numbers, or other sensitive payment information.
Billing & Subscription

Manage your subscription.

You can securely manage your RallyRag subscription online without contacting Support.
RallyRag Billing Portal
Stripe securely handles RallyRag subscription billing. Use the billing portal to manage your payment information, invoices, and subscription.
  1. Click Manage Subscription below.
  2. Enter the email associated with your RallyRag subscription and follow Stripe's secure sign-in prompt.
  3. View your subscription, update your payment method or billing information, and review past invoices.
  4. To cancel, select the cancellation option in the portal. Cancellation prevents your next annual renewal while your current access remains active through the period you've already paid for.
Manage Subscription
Quick Help

Common questions.

Calendar not showing?
Make sure you're checking the same Google or Microsoft calendar account you selected during signup.
Game information looks wrong?
Send us the team, sport, and game in question so we can review it.
Want to cancel your subscription?
You can cancel online at any time to prevent your next annual renewal. Your current subscription remains active through the period you've already paid for. Use the RallyRag Billing Portal or email support@rallyrag.com .
Need to request a refund?
Refund requests may be submitted within 7 days of a new purchase or annual renewal. After 7 days, subscription charges are non-refundable. Duplicate charges or situations where RallyRag cannot provide the service purchased will also be reviewed. Email support@rallyrag.com .
Team or sport not available?
RallyRag is expanding coverage over time. Let us know what you'd like to see next.
Can't access the billing portal?
Make sure you're using the email associated with your RallyRag purchase. If you still can't access your account, email support@rallyrag.com and we'll help.
View Full FAQ